Shipping policy
Shipping Policy - CurvaVigor™
At CurvaVigor™, we strive to provide you with an enjoyable shopping experience
and fast delivery.This shipping policy outlines our order processing times,
delivery options, and tracking information.
1.Order Processing Times
All orders placed on CurvaVigor™.com are processed within 1 to 2 business days.
Once your order is processed, you will receive a confirmation email
containing your order details and shipping information.
2. Delivery Zones
We currently provide delivery services to Europe, the United States and Australia. In the future, we are working on expanding our delivery services to more countries.
3. Delivery Times
Delivery times for orders are estimated to be between 10 and 20 business
days from the date of shipment. These times may vary depending on the
destination, weather conditions, peak periods, and any potential customs
checks.
4. Delivery Options and Fees
Standard Delivery (10 to 20 business days): Standard delivery is
free for all orders placed on CurvaVigor.com. We aim to use the best carriers to
ensure your products are delivered safely.
5.Order Tracking
Once your order has been dispatched, you will receive an email with a
tracking number and a link to track your parcel. You can use this tracking
number to check the status of your delivery on our website.
6. Delivery Issues
If you do not receive your order within the estimated timeframe, please
check the delivery status with the carrier using the tracking number
provided.If the issue persists, contact our customer service team at
support@CurvaVigor.com. We will do our best to help you resolve the issue.
7.Incorrect Delivery Address
Please ensure that the delivery address you provide is correct and complete.
CurvaVigor™ cannot be held responsible for parcels that are undelivered due to
an incorrect or incomplete address. If a parcel is returned to us due to an
incorrect address, additional fees may apply for re-shipping.
8.Undelivered or Lost Parcels
In the event of a lost or undelivered parcel, we willinvestigate with the
relevant carrier. If the parcel is declared lost, we will offer you either a
replacement or a full refund, depending on your preference.
9. Delivery Delays
Delivery delays may occur due to circumstances beyond our control (e.g..
strikes, extreme weather conditions, etc.). We apologise for any
inconvenience caused and will do our best to minimise these delays.
10. Contact
For any questions or concerns regarding our shipping policy or your order,
please contact our customer service team at support@CurvaVigor.com.