Refund policy

Return and Refund Policy - CurvaVigor™
At CurvaVigor™, we are committed to providing high-quality wellness and skincare
products. If, for any reason, you are not satisfied with your purchase, our
return and refund policy allows you to return products under the following
conditions.

1. Right of withdrawal
In accordance with current legislation, you have 30 days from the date of
receiving your order to exercise your right of withdrawal without needing to
provide a reason or incur penalties.

2.Return Conditions
To be eligible for a return, products must meet the following criteria:
● Products must be in their original, unopened, and unused condition.
● Products must be returned with their original, undamaged packaging.
● Products must be accompanied by proof of purchase or the order number.

3. Return Procedure
To return an item, please follow these steps:
1.Contact our customer service via email at support@CurvaVigor.com to notify
us of your intent to return the product(s). Include your order number and
reason for the return.
2. Wait for our email confirmation with return shipping instructions.
3.Ship the product(s) to the address we provide. Return shipping costs are
the responsibility of the customer, except in cases of error on our part
(defective product or delivery error).

4. Refund
Once the return is received and inspected, we will notify you via email of
the approval or rejection of your refund. If approved:
The refund will be issued through the original payment method used at
purchase.
. Refunds will be processed within 10 business days from receipt of the
return. The time it takes for the funds to appear in your account will depend
on your bank or payment provider's policies.

5. Non-Returnable Products
Certain items may not be eligible for return or refund:
. Customized or personalized products.
● Promotional or sale items (unless stated otherwise).
Opened, used products, or items with damaged original packaging.

6. Exchanges
We do not offer standard exchanges. If you would like a different product,
please return the original item in accordance with our return policy and
place a new order.

7.Defective Product or Delivery Error
If you receive a defective product or the wrong item, please contact us
immediately at support@CurvaVigor.com. We will arrange for the return and
replacement at no additional cost.

8. Contact
For any questions regarding our return and refund policy, please contact
our customer service via email at support@CurvaVigor.com.