Returns & Refunds Policy
Last Updated: October 26, 2023
At Pfirsichhaut Schönheit und Pflege UG, we are committed to your 100% satisfaction. If you are not satisfied with your purchase, please contact us within 30 days of receiving your order.
Conditions for Returns:
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Items must be unused, undamaged, and in their original packaging with all tags attached.
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All accessories, free gifts, and original documentation (if applicable) must be included.
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For hygiene reasons, opened or used cosmetics and skincare products cannot be returned, unless they are defective or damaged.
Return Process:
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Contact Customer Service: Email us at info@curvavigor.com with your order number and reason for return.
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Receive Return Authorization: We will email you a Return Merchandise Authorization (RMA) code and the return address (located within Germany).
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Ship the Item Back: Please ship the item using a trackable method. Clearly mark the RMA code on the outside of the package. Return shipping costs are the customer's responsibility.
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Refund Processing: We will process your refund within 7 business days of receiving and inspecting the returned item. The refund will be issued to your original payment method.
Refund Details:
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Only the product cost will be refunded; original shipping fees are non-refundable.
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Processing times may vary depending on your card issuer.
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If the return is due to a product defect or error on our part, we will cover the return shipping costs.
Return Address:
Pfirsichhaut Schönheit und Pflege UG
[Your Detailed Business Address Here]
You must contact customer service for authorization prior to returning. Packages sent without an RMA may not be processed.